From the first enquiry to the paid invoice, in one place.

Unify One runs the whole job for plumbers, electricians, heating engineers and other field teams. The office plans the day, engineers get it on their phones, and the invoice goes to the customer when the work is done.

Create your accountSee how a job runs

£99 a month, including 3 users. No VAT added. Add more users for £15 each.

Illustration with sample data

One job, start to finish, without chasing anyone.

Most of the time lost in a field business is in the handovers. Unify One keeps the whole job in one record so each step starts where the last one ended.

  1. Enquiry arrivesFrom your website form or a customer email. It lands in one shared inbox, tagged and ready to act on.
  2. Job bookedReception picks a time and an engineer. The calendar shows clashes before they happen.
  3. Engineer goes outThe job, address and notes are on their phone. They clock on and work through it on site.
  4. Job completedNotes, photos and receipts are logged by the person who did the work.
  5. Invoice emailedCreated with VAT and your bank details, and sent to the customer straight away.

Everyone sees what they need and nothing they don’t.

Four roles, and you choose which tabs each person gets. Engineers only ever see their own jobs, so the phone stays simple.

Engineers
See only their own jobs, their rota and their leave. Clock on, complete the job, log fuel and expenses. Nothing else to wade through.
Reception
Own the inbox and the diary. Reply to customers, book jobs, assign engineers and chase follow-ups.
Sales
Work enquiries and quotes, keep a contact log for every customer, and never lose a lead in someone’s mailbox.
Managers
See the whole business: finance, invoices, people and pay. Choose which tabs each person gets. Salaries stay private.

The cellar has no signal. The work carries on.

Engineers are rarely in a place with a good connection. Unify One is built to keep working there and to catch up when they come back out.

  • Jobs stay on the phoneOpen a job before you set off and it is still there in the loft.
  • Changes are queued, not lostComplete the job, log the receipt, and it sends itself when the signal returns.
  • You can see what is waitingA badge shows what has not synced yet, so nobody wonders.

Customer emails stop disappearing into inboxes.

Replies come back into Unify One, attach themselves to the right job, and turn into tasks for the people who need to act.

  • Send from your own addressUse your business domain, so customers see you, not us.
  • Replies find the jobNo copying and pasting between mailboxes and job notes.
  • Tags and tasks, automaticallySet keywords such as “cancel” or “urgent” and choose who gets the task.

One plan. Three users included.

£99 a month

Includes 3 users. Each extra user is £15 a month, charged pro rata when you add them. No VAT is added.

Create your account
Month to monthCancel any time
12 monthsCommit for a year, then rolls monthly
24 monthsCommit for two years, then rolls monthly
  • Jobs and calendar
  • Rota and leave
  • Clock on and off
  • Invoices with VAT
  • Shared inbox
  • Tasks and follow-ups
  • Expenses and fuel
  • Works offline

Questions you are probably asking.

Do my engineers need to install an app?

No app store. Unify One opens in the phone’s browser and can be added to the home screen so it launches like an app. It works on iPhone and Android.

What happens when there is no signal?

Engineers can keep working. The job details they have already opened stay on the phone, changes are queued, and everything syncs when the signal returns. A badge shows what is waiting to send.

Can I use my own email address?

Yes. Set the address customers should reply to, or connect your own domain so emails go out from your business and replies come back into Unify One and attach to the right job.

What if someone leaves?

Deactivate them. Their name stays on the jobs they worked, their access stops, and their seat is freed for the next person.

Can I cancel?

On the month-to-month plan you can cancel any time and it ends at the end of that month. If you choose 12 or 24 months, you commit to that term and it then rolls monthly.

Does the price include VAT?

We are not VAT registered, so no VAT is added to what we charge you. The price you see is the price you pay.

Get your next job out of the notebook and into Unify One.

Create your account